Retail e-Commerce Spending sets new weekly record propelled by free shipping

by Deepak Sharma on Sunday, December 04, 2011

$6 Billion in 'Cyber Week' U.S. Online Spending Sets New Weekly Record as Three Individual Days Surpass $1 Billion Threshold.
comScore a leader in measuring the digital world, today reported holiday season retail e-commerce spending for the first 32 days of the November – December 2011 holiday season. For the holiday season-to-date, $18.7 billion has been spent online, marking a 15-percent increase versus the corresponding days last year. The most recent week saw three individual days eclipse $1 billion in spending, led by Cyber Monday, which became the heaviest online spending day on record at $1.25 billion. Tuesday, November 29 reached $1.12 billion, while Wednesday, November 30 reached $1.03 billion. These three billion dollar spending days currently rank as three of the four heaviest online spending days in history (with Cyber Monday 2010 being the other).

2011 Holiday Season To Date vs. Corresponding Days* in 2010
Non-Travel (Retail) Spending
Excludes Auctions and Large Corporate Purchases
Total U.S. – Home & Work Locations
Source: comScore, Inc.
Millions ($)
2010
2011
Percent
Change
November 1 – December 2
$16,257
$18,697
15%
Thanksgiving Day (Nov. 24)
$407
$479
18%
Black Friday (Nov. 25)
$648
$816
26%
Thanksgiving Weekend (Nov. 26-27)
$886
$1,031
16%
Cyber Monday (Nov. 28)
$1,028
$1,251
22%
Week Ending Dec. 2
$5,164
$5,959
15%

*Corresponding days based on corresponding shopping days (November 2 thru December 3, 2010)
Free shiping is a big factor in this surge in e-commerce spending.

comScore's analysis of the incidence of free shipping used for online retail transactions shows that this incentive is being used at record levels over the first few weeks of the holiday season. Throughout the 2011 holiday season, more than half of all transactions have included free shipping with rates increasing later into the season. The week of Thanksgiving (week ending Nov. 27) saw free shipping occur on 64.4 percent of transactions, while Cyber Week has maintained a similar level at 63.2 percent.