Wal-Mart is trying to fix its negative image with a host of measures that includes media summits, new health care plan for its workers, support to increase the federal minimum wage etc. More here.

NRF SmartBrief has published a two-part Special Report on Emerging Retail Technologies. The report covered topics like Online Retail Management, Product Lifecycle Management (PLM) and had a very good coverage on RFID. Part I is available here and Part II is available here.

Internet Retailer reports on a new survey reporting that while there are fewer returns thanks to customers becoming comfortable and adept at shopping online, the cost of processing returns is high and an average web retailer spends between $6 and $10 for each return.